WHO WE ARE
Workplace challenges? You’re in good hands.
WHO WE ARE
Workplace challenges? You’re in good hands.
We help you solve and prevent employee relations issues with pragmatic action that’s compliant with the law and strategic for your business.
THE SER DIFFERENCE
What sets us apart as
employment relations consultants:
We’ve seen it all
We’ve supported leading businesses across a wide range of industries, so we know what works and what doesn’t. Our in-depth experience and practical knowledge is your advantage.We bring legal and technical expertise
Our experience in both sectors allows us to create practical solutions that are commercially sound and compliant under Australian employment law.
We offer made-to-fit solutions
We take the time to understand your unique requirements and figure out how we’ll fit. Our solutions are adaptable and bespoke, saving you time and money.We tell it how it is
We lead with straight-talking, decisive, and pragmatic communication so you know exactly where you stand and how to proceed.We help you solve and prevent employee relations issues with pragmatic action that’s compliant with the law and strategic for your business.
THE SER DIFFERENCE
What sets us apart as employment relations consultants
We’ve seen it all
We’ve supported leading businesses across a wide range of industries, so we know what works and what doesn’t. Our in-depth experience and practical knowledge is your advantage.We’ve seen it all
We’ve supported leading businesses across a wide range of industries, so we know what works and what doesn’t. Our in-depth experience and practical knowledge is your advantage.We bring legal and technical expertise
Our experience in both sectors allows us to create practical solutions that are commercially sound and compliant under Australian employment law.
We bring legal and technical expertise
Our experience in both sectors allows us to create practical solutions that are commercially sound and compliant under Australian employment law.We offer made-to-fit solutions
We take the time to understand your unique requirements and figure out how we’ll fit. Our solutions are adaptable and bespoke, saving you time and money.We offer made-to-fit solutions
We take the time to understand your unique requirements and figure out how we’ll fit. Our solutions are adaptable and bespoke, saving you time and money.We tell it how it is
We lead with straight-talking, decisive, and pragmatic communication so you know exactly where you stand and how to proceed.We tell it how it is
We lead with straight-talking, decisive, and pragmatic communication so you know exactly where you stand and how to proceed.Meet the team
Zev Costi
Director
With a legal background, technical expertise, and straight-talking approach, Zev Costi has built a successful track record across an extensive range of employee relations services.
Zev has developed, negotiated, and implemented complex workplace strategies for clients across a broad range of industries, including:
- Defence
- Transport
- Logistics
- Financial Services
- Construction
- Resources
- Emergency Services
- Hospitality
- Facilities Maintenance
This wealth of experience led Zev to build SER.
His vision for the consultancy is to broaden the scope of employee relations support while continuing the hands-on ‘get on the tools and get on with it’ approach that’s made Zev such an asset to clients.
Meet the team
Zev Costi
Director
With a legal background, technical expertise, and straight-talking approach, Zev Costi has built a successful track record across an extensive range of employee relations services.
Zev has developed, negotiated, and implemented complex workplace strategies for clients across a broad range of industries, including:
- Defence
- Transport
- Logistics
- Financial Services
- Construction
- Resources
- Emergency Services
- Hospitality
- Facilities Maintenance
This wealth of experience led Zev to build SER.
His vision for the consultancy is to broaden the scope of employee relations support while continuing the hands-on ‘get on the tools and get on with it’ approach that’s made Zev such an asset to clients.
“Uncertainty is a barrier to achieving change. Calm, clear and concise communication helps manage employee reaction to change. I get real satisfaction from helping my clients overcome workplace challenges and come out stronger as a business.”
Zev Costi Director
Ethan Callan
Senior Consultant
Ethan has extensive experience and knowledge of industrial and employee relations. His legal background was developed working as a solicitor for a specialist employment law firm.
He has proven success in delivering outcomes in a broad range of industries and an aptitude for identifying strategic opportunities and compliance risks. He brings speciality knowledge in heavy industries such a building and construction, manufacturing and resources.
Ethan is passionate about managing projects from start to finish with an agile approach to solving complex challenges for our clients. His ‘hands on’ and solution-based approach are qualities Ethan brings to our clients.
Tara O’Connor
Principal Consultant
Tara brings to SER a wealth of industrial relations experience gained from being Associate and Conciliator at the Fair Work Commission to an Assistant Director and Senior Lawyer at the ABCC. Tara has had extensive exposure to the building and construction, hospitality, nursing, social communities and manufacturing industries. Tara utilises her background to provide assistance to clients on a wide range of industrial matters. Tara has a strong understanding of not only the legislative requirements for a businesses but also the practical implications and risks that business may face in the industrial relations sphere, and works closely with her clients to mitigate these risks and implement practical solutions.
Tara has a particular focus on wage compliance projects and workplace investigations in which she applies high levels of attention to detail and analytics to deliver exceptional results.
Nathan Thompson
Senior Consultant
Nathan comes to SER with a broad range of legal, industrial and employee relations experience across a wide range of industries, working for employee associations and employers.
Nathan is particularly skilled in enterprise agreement negotiations, having been the principal Enterprise Agreements Industrial Officer for one of South Australia’s biggest unions, negotiating agreements across diverse sectors including aged care, disability, childcare, security, cleaning, manufacturing, hospitality, water and the wine industry. He built on this experience with senior employee relations and human resources roles in the aged care, disability, and water sector.
His background working for employee associations, employers and the not-for-profit sector provides a unique perspective allowing him to provide a focused, strategic, pragmatic and cost effective approach to employee relations
Hannah Greenwell
Consultant
Hannah is a multifaceted professional with an academic background in Law and Business (Human Resources Management).
Having worked through various industries including health, government, and education, Hannah has worked on numerous strategic HR initiatives, including implementing enterprise agreements, drafting employment contracts, delivering process improvement projects, and providing strategic advice.
As a Consultant, Hannah leverages her diverse skill set to collaborate with and support the team.
Ethan Callan
Senior Consultant
Ethan has extensive experience and knowledge of industrial and employee relations. His legal background was developed working as a solicitor for a specialist employment law firm. He has proven success in delivering outcomes in a broad range of industries and an aptitude for identifying strategic opportunities and compliance risks. He brings speciality knowledge in heavy industries such a building and construction, manufacturing and resources.
Ethan is passionate about managing projects from start to finish with an agile approach to solving complex challenges for our clients. His ‘hands on’ and solution-based approach are qualities Ethan brings to our clients.